Frequently Asked Questions

Where in the world can I call?

Currently, we support calling anywhere that is serviced by Twilio.

What does this service cost

TheInterviewr is a pay as you go service, calls cost 30 cents a call for regular users, and 20 cents a call for subscribers.

We also offer a subscription service, for 1 dollar a month which will also give you access to premium features as we develop them.

You can also buy our iPhone App for $2.99 which gives you everything you have on the site.

What timezone are interviews stored in?

We grab your timezone when you first sign up, and store interviews based on your timezone, so you’ll always see interviews in your local time.

Do you call me or do I log in to start the call?

Currently, you log in and start your call, we are working on auto calling, but you would have to configure that yourself when we do it, as sometimes you want to start the interview when you are ready.

What number do calls come from?

If you are a free user, calls to you and to your interviewee come from: (206) 504-2754

If you are a subscriber, then you can add your own number to use as a caller ID.

Why can’t I edit or cancel an interview?

If you have already conducted the interview, then you can not edit or cancel it only view it.

Is there a way that I can transcribe my calls?

Not yet, we are looking into offering this as a premium service.

How do I dial international numbers?

When dialing international numbers you must add ‘+’ before the country code, followed by the phone number.

For example, to dial a number in Paris, France, use ‘+331XXXXXXX’ where ‘33’ is the country code for France, ‘1’ is the city code for Paris, and ‘XXXXXXX’ is the phone number to dial.

How long are recordings kept?

Recordings are kept up to 6 months, you can download a recording at anytime, and we are adding more ways to export to your favourite services